Frequently Asked Questions

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Our teaching philosophy is focused around personalised instruction and student-centred learning. We believe in identifying each student's unique strengths and tailoring our approach to meet their individual needs.

Our tutoring sessions typically run for one hour, but we can accommodate for longer sessions if necessary.

We match students with tutors based on their specific needs, learning styles, and academic goals. Each tutor is carefully selected for their qualifications, experience, and ability to connect with students, ensuring a personalised and effective learning experience.

Yes, we provide personalised support for students with Special Educational Needs, including ADHD, dyslexia, and other learning challenges. Our tutors are trained in inclusion strategies, and we collaborate with behaviour support therapists and classroom teachers to ensure comprehensive support.

Getting started is simple! Just contact us through our website or give us a call to schedule an initial consultation. We will discuss your child’s needs, learning goals, and schedule to match them with the right tutor right away!

We track progress through regular assessments, feedback from tutors, and ongoing communication with parents. We also incorporate exclusive materials that monitor student growth such as Student Learning Profiles, Individual Learning Plans, Personalised Learning Plans, and Lesson Reviews. Our tutors provide updates on their students' strengths, areas for improvement, and overall academic development to ensure they are on track to meet their goals.

Yes, of course! We allow students to request a specific tutor based on their preferences, learning style, and needs. First we will recommend the best match and you can decide if they are a good fit. We provide you with essential information about your tutor using the 'Meet Your Tutor' document. We also offer opportunities for you to meet your tutor online in the 'Introductory Meeting' where you can better get to know your tutor. It is very important to us that you are comfortable with your tutor so that you have only the best environment for academic growth.

We understand that student's have other commitments. So, we offer flexible scheduling options to fit around your school and extracurricular activities. You can first offer days and times that work best for you, then your tutor will respond with a day and time that also works for them! It is that easy! 

Our tutors are highly qualified professionals with relevant degrees in their fields and at least one year of teaching experience. Each tutor undergoes a thorough recruitment process, including reference checks and background verification (Working with Children Check and Police Check). They are also committed to continuous Professional Development that we offer, including Inclusion Training, Using AI, and Incorporating Effective Pedagogy In Class, to provide the highest quality, personalised support for every student. 

Absolutely! We offer an online meeting known as the 'Introductory Meeting'. This involves you meeting with your tutor online to discuss your overall academic goals. This session not only allows you to determine whether your tutor is the best fit, but also allows your tutor to establish an academic baseline for you to start planning for your lessons!